Privacy

For each category of personal information, we collect, we may share such information with the following categories of third parties in the manner and for the purposes described:

• With Tru Beauty Story affiliates where such disclosure is necessary to provide you with our Services or to manage our business.
• With third-party service providers.
• With third parties with whom you have a business relationship.
• With our Customer with whom you are also engaging when you use the Services. Each Tru Beauty Story Customer operates independently from Tru Beauty Story and their collection and use of your personal information is not subject to this Notice but to their own privacy notices.
• With banks and payment providers to authorize and complete card payments.
• We do not not sell your personal information for monetary compensation.

Tru Beauty Story may also disclose personal information about you if it believes such disclosure is necessary to comply with laws or respond to lawful requests and legal process or to protect or defend the rights, safety or property of Tru Beauty Story, users of the Services or any person including to enforce our agreements, policies and terms of use.

In addition, subject to applicable legal requirements, we may share personal information in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business assets to another company.

We take seriously our responsibility to protect the security and privacy of your personal information. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Any suspected attempt to breach our policies and procedures, or to engage in any type of unauthorized action involving our information systems, is regarded as potential criminal activity. Suspected attempts to access or use our systems in a way that is inconsistent with our legal terms or security controls may be reported to the appropriate authorities.

Please remember that communications over the internet are not secure. We strive to keep secure all confidential information and personal information submitted to us in accordance with our obligations under applicable laws and regulations. However, like all website operators, we cannot guarantee the security of any data transmitted through the internet.

When we no longer need your personal information to provide the Services, it will be securely deleted or de-identified in a manner that ensures you cannot be re-identified.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

The cookies that we may use on the Sites fall into the following categories:

• Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions taken by you such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but blocking them may impede the functionality of the Sites.
• Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
• Functionality Cookies. These cookies enable the Sites to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some of these services may not function properly.

You the “member” acknowledges that the information included in the TBS membership registration, profile, IP location is accurate and represents your current and/or up to date personal information and is “you” and not a falsely created or stolen identity.  If found to be false TBS has the right to withhold membership privileges, put on hold, or remove “member” from platform indefinitely, without refund of membership in which the “member” signed up for. “Member” is still required to make all payments agreed upon in the registration process of contract.

Beauty Industry Employee and/or Owner:

If TBS “member” is an employee, consultant, business owner and the like in the industry of beauty must acknowledge therein by selecting this section. “Member” shall not promote their own or any other’s business, products, sales, or any type of branding on TBS web or app platform.  Membership options are available upon request through the members option selection through TBS customer service department.

Healthcare Disclaimer:

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various topics related to hair care and treatment. Use of our service or products does not create a patient-physician relationship and is not intended to be a substitute for professional medical advice, diagnosis or treatment. For clarity, we do not intend or desire to receive, nor shall you upload or submit to us, any Protected Health Information (PHI). Any submission of PHI by you shall be considered a material breach of this Privacy Policy. Further, and to the fullest extent allowable by law, we specifically disclaim any and all liability for the submission of any PHI to any of our sites. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Other third parties, such as SMBs at which you make reservations through our Sites, and social networks that you use in connection with our Sites, may also collect, use, and share information about you.  This Policy does not cover such third parties or their services.  For information about third-party privacy practices, please consult with them directly.

TBS is not liable for any information between “SMB” and “member” as pertains to confirming an appointment, pricing, cancellation, and “SMB” business protocols.  The use of the “Appointments” tool is not a guarantee for an appointment, confirmation of an appointment, pricing, quality of stylist, or outcome of service.

We may collect your name, date of birth, your photo, email address, postal address, phone number (including your mobile phone number), billing information, survey responses, demographics, current and prior appointments details, passwords, contact information of people you add to the address book section or notify of, your appointments through our Sites, names and email addresses of recipients of TBS Gift Cards (as this term is defined in the TBS Terms of Use) and other information you provide on our Sites.  If you use our mobile application, to book an appointment, we may also collect your mobile device ID, your precise location data, and SMB search locations you select.

For purchases through the web and app, credit or debit card account information may be required.  We my also obtain information from other sources, such as third-party websites, applications, and services (each, a “Third-Party Platform”), through which you connect with our Sites and combine that with information we collect on our Sites.

Members are restricted from using “reviews, postings, and groups” for sales purposes, branding materials, tools, and ambassadors to promote their own or another’s business.  TBS retains the right to cancel any member who uses our platform without going through the sales department to create a custom enterprise business account for such purposes. TBS has the right to remove “member” from platform indefinitely or for a period of time without refund of membership in which the “member” signed up for. “Member” is still required to make all payments agreed upon in the registration process of contract.

Posting of images and video must be of your own, came into possession of from another party, or have the copyright of image(s) and footage to post. TBS is not liable of “member” posting image(s) and footage with other parties/individuals who are or not “members” of TBS on our platform. TBS has the right to put member’s account on hold, withhold privileges, or cancel membership for posting text or images that are deemed inappropriate by TBS staff and affiliate companies.

TBS and its affiliate companies have the right thereof of exemptions from harmful content sent from you to a “member” or received from a “member” while using our social media platforms in relation to Groups, TBS World, Connect, Appointments, Reviews, Posting, Blogs, Video and/or rejection of “member’s” right to accept or reject “member’s” connect request.

Member will receive advertising unless membership level provides an option to exclude advertisement to a degree at the recreation of TBS based on membership level provisions.

Tru Beauty Story may occasionally, at our discretion, include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We do not endorse or make any warranty of any type regarding the content contained on such websites or products and services offered on those websites.

We encourage our users to be aware when they leave our Sites and to read the privacy statements of each and every website that collects personal information. This Notice applies solely to personal information collected by us. You should read any other applicable privacy and cookies notices carefully before accessing and using other websites.

We do not specifically market to children under 13, nor do we provide Services to anyone under the age of 18.

California Online Privacy Protection Act (“CPPA”) is the first state law in the nation to require commercial websites and online services to post a privacy policy. This law requires a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. According to CPPA we agree to the following:

• Users can visit our site anonymously
• Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
• Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
• Users will be notified of any privacy policy changes:

On our Privacy Policy Page Users are able to change their personal information: By emailing us privacy@trubeautystory.com

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TBS reserves the right, in our sole discretion, to modify, update, add to, discontinue, remove or otherwise change any portion of this Notice, in whole or in part, at any time. When the policy is amended, TBS will notify member with appropriate communication about such changes. If you provide personal information to us or access or use the Services after this Notice has been changed, we will assume you have read and understood those changes. The most current version of this Notice will be available on the website and app and will supersede all previous versions of this Notice. You can check the policy at your discretion. You care able to contact us to cancel membership if you are not in agreement with our policy.  Billing will continue as to fulfill the membership contract in which member registered for.

Choice of Law. This Notice, including all revisions and amendments thereto, and the enforcement of the rights and obligations hereunder shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict or choice of law principles. The parties hereby expressly agree that any and all claims arising out of or related to this Privacy Policy shall be subject to the sole and exclusive personal jurisdiction and venue in the federal and state courts located in North Carolina, and you hereby consent to the sole exclusive personal jurisdiction and venue of these courts.
 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We may collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• Market to our mailing list or continue to send emails after an original transaction has occurred.

To be in accordance with CAN-SPAM we agree to the following:

• Not use false, or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Software from McLean Consortium, LLC: Some use of TBS requires you to download a client software package (“Application”).  To use the Application you must have a device that is compatible, so we cannot guarantee the the Application will work on your device.  We grant you a limited, nonexclusive, nontransferable, revocable license to use the Application, solely to access TBS App.  Your license to use the Application is automatically revoked I you violate these Terms.  You may not copy, modify, distribute, sell, or lease any part of TBS App or included software, nor may you reverse engineer or attempt to extract the source code of that software, (unless laws prohibit those restrictions or you have a our written permission or delete the copyright and other proprietary rights notices on the app).